AI Summary
[DOCUMENT_TYPE: syllabus]
**What This Document Is**
This is a comprehensive syllabus for an upper-level university course focused on a study tour experience. Specifically, it outlines the framework for an immersive learning opportunity centered around the practical application of operations management principles within an international business environment. The course combines pre-trip preparation with on-location learning, offering a unique blend of theoretical knowledge and real-world observation.
**Why This Document Matters**
This syllabus is essential for students enrolled in, or considering enrollment in, the ISOM 5970 (or ISOM 4970) Study Tour. It serves as a foundational guide, detailing expectations, logistical information, and the overall academic objectives of the course. Prospective students can use it to understand the course’s scope and determine if it aligns with their academic and professional goals. Current students will rely on it throughout the course as a central reference point for assignments, schedules, and policies.
**Topics Covered**
* Core principles of Operations Management
* Global supply chain complexities
* The impact of international business environments on operational decisions
* Cross-functional integration within organizations
* The role of information systems in operations
* Quality management and process improvement
* Strategies for enhancing competitiveness through customer satisfaction
* The importance of effective communication in a global context
**What This Document Provides**
* Detailed course description and learning objectives
* Instructor contact information and office hours
* A schedule of pre-trip meetings and the study tour itinerary
* An overview of required readings and materials
* A description of key competencies students will develop
* Information regarding course expectations and assessment components
* Insight into the relationship between various business functions (e.g., marketing, finance, engineering)
* A framework for analyzing real-world business operations in an international setting.